TERMS AND CONDITIONS
General conditions
1. These conditions refer to a service provision agreement between Entrepreneur Edgar Henrique de Brito Silva Moreira Faísca and the Client.
2. The acceptance of an activity proposal presupposes the knowledge and acceptance of the present conditions.
3. These conditions of supply may be changed by contracts or agreements eventually assumed between Entrepreneur Edgar Henrique de Brito Silva Moreira Faísca and the Client.
4. This proposal is valid for 30 days.
Responsibilities of Entrepreneur Edgar Henrique de Brito Silva Moreira Faísca
1. Preparation and elaboration of all the logistical part regarding the activity, before, during and after the realization of this.
2. Contemplate with the Client, solutions or alternative dates to the activity, whenever for reasons unrelated to the Entrepreneur Edgar Henrique de Brito Silva Moreira Faísca or the Client, it is impossible to implement it.
3. Carrying out the activity according to the proposal presented and ensuring the proper functioning of the same.
4. Present any additional costs to the Client, in case changes are requested not included in the initial proposal.
Customer Responsibilities
1. Provide data relating to the number and name of the participants, as well as their date of birth, for the purpose of activating the personal accident insurance.
2. Ensure that all participants are in the health conditions that allow them to participate in the activities to be developed.
3. If you do not authorize the use of audiovisual and photographic material, captured during the activities, for promotional purposes, the Entrepreneur Edgar Henrique de Brito Silva Moreira Faísca, must communicate this desire to the employee accompanying the process.
4. The personal belongings brought by the participants to the activities are their full responsibility, Entrepreneur Edgar Henrique de Brito Silva Moreira Faísca cannot be held responsible for losses,
theft or material damage.
BOOKING AND CANCELLATION POLICY
Booking and payment procedures:
1.To guarantee reservation: Transfer of 50% of the total value of the event.
2. Final Payment: The payment of the remaining 50% can be done simultaneously with the payment of the reservation or up to 1 week before the date of the event.
CANCELLATION BY SUPPLIER
Due to weather conditions such as rain, heavy fog or thunderstorms (Dangerous Thunderstorm, Sea or Wind) or in the event of a technical failure. 100% refund of the value.
CANCELLATION BY CUSTOMER
Factors related to:
1. Personal/work or health contingencies
2.Temperatures, degree of cloudiness or other desired elements.
We are sorry if you need to cancel your reservation, however from the moment Edgar H. B. S. M. Faísca makes the commitment and stops accepting other appointments for the date of the event, the cancellation costs must be borne by the customer and never by Edgar H. B. S. M. Faísca.
COSTS IN CASE OF CANCELLATION BY THE CUSTOMER, DUE TO THE EARLY NOTICE REGARDING THE DATE OF THE EVENT:
-More than 30 days: 20% of the total amount.
-29 to 16 days: 35% of the total amount.
-15 to 8 days: 50% of the total amount.
-7 days or less: 100% of the total amount.
Note: The event will only be confirmed after transferring 50% of its value.
Bank Details Edgar H. B. S. M. Faísca
IBAN: PT50 0010 0000 5023 9970 0018 8
SWIFT: BBPIPTPL
(We ask you to send proof of transfer)
Note: We inform you that the consumption of alcohol on board is allowed but with due
moderation, as safety at sea is our priority.
The shipment of any illicit substance or object is prohibited.
INSURANCE
1. Entrepreneur Edgar Henrique de Brito Silva Moreira Faísca has civil liability insurance, which covers damages caused to third parties, up to a value of €50,000 per claim.
2. For each activity, a personal accident insurance will be concluded for the participants. This policy provides coverage of up to €20,000 for death or permanent disability and up to €3,500 for
treatment and repatriation expenses.
3. The guarantees of this insurance cover insured participants aged not less than 3 months and not more than 75 years old.
4. The insurance presented by Entrepreneur Edgar Henrique de Brito Silva Moreira Faísca is in
accordance with the provisions of Decree-law nº 108/2009, art. 20th