It’s very rare for someone to get sick at one of our experiences. The vast majority of experiences are held only in favourable conditions or we adapt the route. For that reason, the boats sail smoothly causing a great experience for all passengers.If you suffer from chronic motion sickness, in which you get sick even in the car, we recommend that you take a pill 30 minutes before boarding.

Bring yourself, and some comfortable clothes suitable to the season you are going to be out on the water. Please keep in mind that it is often 10 degrees cooler out on the water, so a jacket or windbreaker is never a bad idea. We also recommend bringing a hat, sunscreen, and sunglasses, as well as a swimsuit if appropriate for your charter location.

If the weather is no go at all and the crew decides it is best not to go out for the sea, we recommend postponing your booking to a later date by coordinating with our team via whatsapp or email or, if not possible, will fully refund you.

Have you booked an experience, but the date or time is no longer suitable for you? Don’t worry, we here to help. You can change your reservation depending on our partner’s availability and their cancellation policy. Get in touch with our team via whatsapp or email so we can help!

Although rare, sometimes we may need to cancel a reservation. We understand that this can significantly impact your plans and will never happen without a verifiable justification. Rest assured that in the unlikely event that it happens you will automatically receive a refund or we can help you find a similar or better experience to rebook.